Robot Operations Specialist
Apptronik
Apptronik is building robots for the real world to improve human quality of life and to help solve the ever-increasing labor shortage problem. Our team has been building some of the most advanced robots on the planet for years, dating back to the DARPA Robotics Challenge. We apply our expertise across the full robotics stack to some of the most important and impactful problems our society faces, and expect our products and technology to change the world for the better. We value passion, creativity, and collaboration to help us overcome existing technological barriers in the industry to create truly innovative products.
You will join a team developing state-of-the-art general-purpose robots designed to operate in human spaces and with human tools. It is designed to work alongside humans, mobilize to human spaces, and manipulate the world around it.
JOB SUMMARY
As the Robot Operations Specialist at Apptronik, you will be responsible for daily robot and system operation at both Apptronik and customer facilities. This role is primarily focused on supporting the teleoperations of the robots, ensuring the collection of critical data, documenting performance of the systems, troubleshooting robot issues, and training robot operators. You will work closely with cross-functional teams providing feedback on how to implement this new system and integrating it with various technologies.
Note: This role will require availability to work a specific shift:
Days: Mon-Thurs
Hours: 1:30pm-12am
ESSENTIAL DUTIES AND RESPONSIBILITIES or KEY ACCOUNTABILITIES
- Perform daily inspection of robots and connected equipment
- Boot up associated systems and troubleshoot any issues
- Set up environments and perform tele-operation of pre-defined use cases
- Escalation point for all robot issues from Robot Operators that could result in troubleshooting to return the robot to production with as little downtime as possible.
- Record and document system performance, issues, and suggestions for improvement
- Document processes and work instructions related to system bring-up and tele-operation
- Travel to customer sites as necessary to perform tele-operation and training
- Travel will typically be less that 25% but it may require trips of up to two weeks on occasion
- Passport and international travel may be required
SKILLS AND REQUIREMENTS
- Good hand/eye coordination and spatial awareness
- Experience with gaming platforms
- Has worked in a professional setting (medium level of responsibility)
- Has interfaced with customers
- Problem-solving in high pressure situations
- Proponent of new technologies
- High level of attention to detail
- Good situational awareness with ability to assess and document system status
- Ability to work specific shift:
- Monday-Thursday, 1:30pm-12am
EDUCATION and/or EXPERIENCE
- High School diploma or GED required
- Experience with command line interface on PC systems
- Writing procedures and/or work instructions
- VR experience a plus
- Experience training others a plus
- Familiarity with Unity or other video game engines and SteamVR is a plus
PHYSICAL REQUIREMENTS
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift 15 pounds at times
- Vision to read printed materials and a computer screen
- Hearing and speech to communicate
*This is a direct hire. Please, no outside Agency solicitations.
Apptronik provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.